All businesses, no matter what the size, requires effective communication strategies to give constructive feedback to their employees and share the concern. Thanks to technology, which is changing the way companies engage with their workforce. Not only various tools and apps like WhatsApp, Slack, and Trello automate mundane tasks but also ensure transparent internal communication. With changing times, many businesses are now turning to WhatsApp, the largest messaging application, for better communication and personalization. However, with any social app at the workplace, there are always going to be some people who don’t really get the etiquette.
Entrepreneur India is sharing few things that one should never do in a WhatsApp Work Group:
Don’t Post Irrelevant News:
WhatsApp is a quicker mode of communication but one should keep the workgroup as a professional as possible.
Akshit Mehta, Founder, Vorq Space feels there are lots to keep in mind while one chats on a workgroup.
“Even though you know everyone in the group it’s important to remember that it is a workgroup and not a personal group. Never share any news irrelevant to the group and always validate the information before you share. Also, avoid chatting on the group for post-work hours unless it is urgent and work-related. Most importantly avoid using slang language and short texts when communicating on the work group,” he said.
Avoid a Comment on a Co-worker:
Undoubtedly, WhatsApp has become an indispensable tool for communication and to use the tool right, you should first know what not to do with it. You don’t want to end up blaming the tool for etiquette’s that you miss out on. Inadvertently, we become a part of WhatsApp workgroups and if certain facts are not observed, it may lead to a bad experience for you.
Mihir Mehta, Founder, Fintuned pointed out some of the things that one should totally avoid discussing on WhatsApp workgroups.
By Nidhi Singh
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